Rental Rescues LLC are single-family residential specialists. We make investing in real estate painless and profitable by supervising every detail in a professional and conscientious manner. We are up-to-date on market conditions, housing trends, and applicable laws affecting real estate. We maximize rents while minimizing vacancies by securing the best possible tenants, and maintaining above average property standards. Single family homes are our business and our expertise.
Rental Rescues LLC realizes that your home is your investment. That is why we have built our business on these core values:
Our Values
- Integrity: We will treat your property – your investment - like our own. We will be honest, courteous, and punctual. We pride ourselves on our reliability and financial responsibility.
Our Customer Pledge Program
- Be Honest - Nothing gives us the right to mislead you! We don’t believe honesty is the best policy, we believe it is the only policy.
- Be Dependable - We count on you for business, and you can count on us to show up and do what we say we’re going to do when we say we’re going to do it.
- Be Attentive - We don’t assume. We listen to your needs and concerns and then take the appropriate action.
- Hire The Best People - “Excellent people produce excellent results”.
- Offer Quality Service - We are a full-service provider of high-quality leasing and management services to meet all your needs.
- Be Competitive - We will always offer our best service and support at fair prices.
- Professionalism: We only hire quality personnel and agents who are always up-to-date issues relating to property management. We are actively involved with the National Association of Residential Property Managers (NARPM) and the National Association of Realtors (NAR). We attend, and provide, training and continuing education relevant to our specialties. We continue to learn about fair housing, mold, wrongful eviction, marketing, background checks, current market statistics and trends which help us to stay at the leading edge of our field. Our expertise will help you maximize the return on investment you receive from your property.
We are always available for our residents in the event of a maintenance emergency. When we are in the office we answer the phones ourselves and the voicemail system only picks up if no one is available by the third ring. Our digital telephone system features direct lines and "one number access" which enables you to reach our associates even when we are out of the office. We will respond to all calls received before 5:00 pm on the same business day and to all calls within 24 hours.
- Technology: We offer the latest computerized accounting, record keeping, and reporting systems, including state-of-the-art management software designed exclusively for leasing and property management companies. Our online management solution tracks trouble calls, tenant payment history, vendor performance and rental documentation. We also have our own in-house development team to ensure our systems are available 24/7. These resources ensure that we control expenses, pay invoices on time, account for all funds, and provide you with monthly reports promptly.
We strive to provide our clients with their monthly financial packets by the 15th of every month. Included in these packets are copies of the monthly balance sheet, Income-Expense Statement, General Ledger, Cash Disbursement Report, Reconciliation Report, Bank Statement and Monthly Homeowner Activity Report. Monthly financials can be mailed or sent electronically, whichever is preferred.
Let us throw you a life line and rescue you from the challenges of renting. Thank you for considering Rental Rescues.
